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Acceptable Use Policy

Our products act in your name: they store your data, and some of them publish content, run ads and send messages for you. This policy sets out what you may not do with them. It forms part of the Terms of Service between you and Zathur LLC.

Last updated September 18, 2026

1. Content you may not publish or send

  • Content that is illegal, fraudulent, defamatory, harassing, threatening or hateful.
  • Content that infringes someone else’s copyright, trademark, privacy or other rights.
  • Sexually explicit material, or content that sexualises or endangers minors.
  • Claims that are false or misleading, including fake reviews, invented testimonials and undisclosed paid endorsements.
  • Health, financial or legal claims that are unsubstantiated or that require an authorisation you do not hold.
  • Content that promotes violence, self-harm, illegal drugs, weapons, counterfeit goods, or gambling where it is unlawful.

2. Messaging and contact rules

These rules apply whenever a product sends messages on your behalf, for example the Agentzz Inbox agent.

  • Do not send unsolicited bulk messages. Only message people who have contacted you, opted in, or whom you may lawfully contact under laws such as CAN-SPAM, the TCPA, GDPR and the ePrivacy rules.
  • Honour opt-outs and stop requests immediately.
  • Do not scrape, harvest or buy contact lists for use with our products.
  • Disclose that a reply is automated where the law or the platform requires it.

3. Platform rules

Where a product connects to a third-party platform, everything published or spent through it happens in your own account on that platform and is subject to its policies, including advertising policies, community guidelines and developer terms. You may not use our products to:

  • Buy followers, likes or engagement, or run coordinated inauthentic behaviour.
  • Impersonate a person, brand or organisation.
  • Run ads in a restricted category (for example political, housing, employment, credit, alcohol, or health) without the authorisation and disclosures those platforms require, or in a way that unlawfully discriminates.
  • Circumvent a platform’s enforcement action, such as a suspended ad account.

4. Use of the products themselves

  • Do not share accounts, resell access, or exceed plan limits by technical means.
  • Do not probe, scan, overload or reverse engineer a product.
  • Do not upload malware or content designed to disrupt other customers or third parties.
  • Do not use a product to build a competing product using our output at scale.

5. Enforcement

We may remove content, pause automated activity, suspend or terminate an account that breaches this policy. Where possible we warn you first and give you a chance to fix the problem. Serious or repeated breaches, or breaches that put other customers or our platform access at risk, may lead to immediate termination without refund, as described in the Refund, Cancellation & Dispute Policy.

To report abuse, email support@zathur.com.